Our client, a leading business communications company based in Rotherham, is looking for a Key Account Director to join them permanently.
As the Key Account Director, you will be fully on-site at the Rotherham site where you will be responsible for protecting and developing revenue across one or more Key Accounts.
Main Duties:
- Ensure financial targets are achieved by protecting and developing Key Accounts, safeguarding revenue and maximising growth by agreeing and securing Key Account contracts
- Take commercial responsibility and establish optimal cost models to maximise Key Account revenue and profitability
- Insulate the business from risk by adhering to and enforcing Key Account contractual and brand guidelines
- Attend client meetings including regular structured formal reviews; minuting and sharing information with colleagues in the Sales team
- Where necessary, establish and define working processes for customer services, in conjunction and with the agreement of the Commercial Director / Customer Services Manager to best service their key accounts and drive service excellence
- Provide monthly KPI reports showing actual against budget across internal key measurables
- Provide KPI reports to relevant key account contacts showing actuals against targets on defined client measurables
- When appropriate, take new product briefings from customers and be responsible for managing or overseeing non-BAU project work
- Develop ways to grow the business with your customers and provide solutions to management in the face of challenges
- Act as the senior point of escalation for major Key Account issues or unresolved day to day problems
- Deliver sales and KPI presentations, online demonstrations and training to customers and colleagues when required
Required experience:
- Previous experience working in a print-related or customer communications sector
- Previous experience in project and client management
- Previous experience in a role that involves a sales component
- Excellent presentation skills
- Have good attention to detail, being thorough and analytical
Qualifications:
- 3 GCSE’s (including Maths and English) at A-C grade or equivalent
- Full UK driving licence
Working Hours:
40 hours per week – Monday to Friday between the hours of 8:30am and 5:00pm with the ability to be flexible following business requirements.
Please only apply if you are based in Rotherham, are happy with a full-time office-based role and have the right to work in the UK. There is no sponsorship on offer.
Devonshire is an equal opportunity employer and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status
Salary: £40,000
Contract: Permanent
Location: Rotherham