Our client, a leading business communications company are currently recruiting a Junior Account Manager to join their team on a 15-month fixed term contract.
As the Junior Account Manager, you will be working on a hybrid model where you will be required to work in the Bristol office 2 days per week.
Mani Duties:
- Assist in the BAU Management of the allocated client base.
- Own complex issues and, as the main point of escalation, provide full-detailed resolutions with full responsibility for updating key stakeholders
- Attend daily Production Meetings.
- Host and participate in monthly 3rd party review meetings.
- Relationship management with Client BAU contacts.
- To ensure all BAU activity is charged according to the client contract.
- Monitor and help manage the client-specific change management process, working closely with design, development, production and warehouse ensuring client requirements for changes are met for change requests.
- Attend and contribute to monthly reviews hosted by the Client Relationship Management team.
- Understand contractual SLA commitments for their clients and ensure all SLAs are delivered across all output channels.
- Keep Client Operations and Client specific documentation up to date.
Skills required:
- Previous Account Management experience.
- Excellent knowledge of MS Office.
- Good communications skills.
Please only apply if you have the right to work in the UK. There is no sponsorship on offer.
Devonshire is an equal opportunity employer and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
Salary: Up to £29,000
Contract: Contract
Location: Bristol (Hybrid)