CCM Quality Analyst

We are looking for a CCM Quality Analyst to join our client, a Global omni-channel communications business, in their Manchester office.

As the CCM Quality Analyst, you will be responsible for checking new print development applications or changes to existing applications supplied by the management development team and exhibiting the correct business functionality, and logic and ensuring applications are compliant with print specifications and production rules.

Main responsibilities:

  • Adhering to the applicable CCM Quality Analysis Team workflow and rules for the application or process change under test and development.
  • Following departmental standard test plans or designing bespoke test plans as required for new conversions and change requests.
  • Taking responsibility for seeing through the testing of large-scale changes.
  • Completing admin tasks such as timesheets, tracking documents and loggers. Checking the testing pipeline at regular intervals to keep abreast of outstanding work.
  • Acting as CCM Quality Analysis Team representative at internal and external project and BAU meetings as required.
  • Being proactive when dealing with outstanding work, organising time effectively and re-prioritising as necessary.
  • Communicating effectively with all team members relevant to the Software Lifecycle such as developers, code release teams and client services representatives.

Required skills:

  • An excellent eye for detail and a logical, inquisitive mind.
  • Good communication skills, both written and oral.
  • An understanding of the Software Lifecycle and the production BAU processes to be able to apply this knowledge to checks.
  • Able to read and interpret data in all expected forms e.g. TXT, CSV, XML, AFP, PDF.
  • Able to comfortably use Microsoft Windows and the Microsoft Office suite to an intermediate level.
  • Able to become proficient in the use of software relevant to checking activity, such as DiffPDF, Beyond Compare and utilise ASCII text editors such as Ultraedit, TextPad and Notepad++ and use PDF viewers/editors such as Adobe Acrobat Pro DC.
  • Be confident, resourceful and diligent when checking any work and be tenacious in pursuing answers to queries or concerns about print output.
  • Print industry or related experience would be advantageous but not essential.
  • BCS-ISTQB Foundation certification and above would be desirable but not essential.

This is a Hybrid role – 3 days in the office and 2 days remote – Please note that only successful applicants will be contacted due to the high volume of responses we receive.

We are an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.

Salary: £26,000 - £28,000

Contract: Permanent

Location: Manchester (Hybrid)

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  • Accepted file types: pdf, doc, docx.

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0203 047 4507 or email
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