We are looking for an experienced Account Manager to join Paragon’s Worcestershire site.
As the Account Manager, you will be working within a busy and growing team of account managers to provide support for clients, manage your work through the complete production process and provide support to the Site Director and Sales and Client Services Director as necessary.
This is a full-time site-based role based in Hampton Lovett, Worcestershire.
Main responsibilities:
- Liaise with the client and the necessary internal departments (IT, Print, Finishing) to prepare timely and accurate works instructions.
- Assist in hosting client visits and DR tests and ensuring the completion and maintenance of subsequent reports and certifications and any resulting corrective action.
- Submit accurate, timely and descriptive reports and invoices.
- Maintain regular contact with customers to build trusted relationships.
- Provide high levels of written and verbal communication skills internally and externally.
- Effectively manage client expectations through regular updates.
- Support all colleagues as necessary.
- Always ensure a positive customer experience.
- Being well-presented, professional, and professionally representing the company.
- Other duties and Projects as instructed, from time to time by the Site Director and/or Sales and Client Services Director
Required experience & skills
- Confident and comfortable communicator who can use varied methods and communicate with people at all levels.
- Client-focused and able to understand and recognise key client deadlines and schedules
- Possess a good working knowledge of Microsoft applications (Word, Excel, PowerPoint)
- Highly self-motivated and organised, with a proactive and flexible work attitude
- Ability to multitask and simultaneously manage multiple jobs.
- To remain calm under pressure and be skilled at multitasking
Please note that due to the high volume of responses we receive, only successful applicants will be contacted.
We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.
Salary: £25,000 - £30,000
Contract: Permanent
Location: Worcestershire