We are looking for an Account Director to join Paragon DCX.
Who is Paragon DCX?
At DCX, we believe bold thinking, data-led insight, and creative precision can unlock the true potential of every brand-customer relationship. We’re a team of strategists, CRM specialists, developers, and creatives who don’t just deliver campaigns – we design journeys, shape experiences, and drive results
As the Account Director, you will be ready to lead with impact, elevate client partnerships, and push boundaries through the power of data-driven creativity. You will have demonstrable expertise in the following areas:
- Client Management Guru: Possesses substantial experience managing multiple clients simultaneously, effectively addressing their unique needs, delivering results, and fostering strong client relationships.
- People First Manager: Able to lead, manage and mentor a team to develop their careers through delivering great work, being proactive and facing challenges head on
- Data-Driven Marketing Maestro: Exhibits a deep passion for and expertise in utilising customer, campaign, and performance data to drive effective digital CRM and BTL direct marketing strategies.
- Campaign Planning and Execution Expert: Demonstrates a proven ability to plan, execute, and measure high-performing digital CRM and BTL direct marketing campaigns, including website development, ensuring measurable results and campaign optimisation.
- Database Navigation Ninja: Possesses the ability to navigate and utilise complex databases or Single Customer Views to create effective event-based triggered communications, maximising customer engagement and conversion opportunities.
- A Growth Catalyst: Possesses a proven track record of supporting clients to grow through strategic initiatives and innovative approaches.
Required skills:
- Proven experience leading and growing accounts in a digital CRM and direct marketing environment.
- Strong grasp of customer, campaign, and performance data — and how to turn insight into action.
- Ability to work with complex databases, creating event-based, triggered communications.
- Confidence in client leadership, commercial negotiation, and cross-functional collaboration.
- A minimum of 3–5 years’ line management experience.
Desired experience:
- Hands-on with ESPs like Acoustic, SFMC, Adobe Campaign or Braze.
- Experience in dashboard reporting (Tableau, Power BI).
- Familiarity with SQL, Snowflake and Azure
- Data management tool experience – FastStats
This is a hybrid role – 2 days a week in the London office, plus 2 days per month at the client site in Buckinghamshire.
Please note that due to the high volume of responses we receive, only successful applicants will be contacted.
Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
Salary: £55,000 - £60,000
Contract: Permanent
Location: London (Hybrid)